About the Client

• Our client is a leading European distributor of fasteners, fixings, industrial supplies, and inventory management solutions.
• The business has experienced significant growth and continues to invest heavily in its UK operation.
• Over the last three years, turnover has increased from approximately £4 million to over £7 million.
• The business has recently secured three new customer contracts worth approximately £350,000 annually.
• This role has become available due to company growth and internal promotion, reflecting a strong commitment to developing and progressing people.

Roles/Responsibilities

• Lead, coach, and develop a team of six Internal Sales professionals.
• Drive sales growth, customer retention, and profitability across the business.
• Monitor team performance and implement strategies to maximise results.
• Support pricing, margin management, and commercial decision-making.
• Work closely with external sales, key account management, and senior leadership teams.
• Develop customer relationships and support strategic accounts when required.
• Analyse sales performance and provide accurate forecasting and reporting.
• Identify opportunities to improve processes, efficiencies, and customer experience.
• Support the continued development and progression of team members.
• Monitor competitor activity and wider market trends.

Qualifications

• Previous sales management or team leadership experience.
• Experience managing internal sales, customer service, or sales support teams.
• Industry experience within fasteners, fixings, industrial distribution, engineering consumables, MRO products, or related sectors is essential.
• Strong commercial awareness and understanding of sales performance metrics.
• Excellent coaching, mentoring, and people management skills.
• Ability to motivate teams and drive a high-performance culture.
• Strong communication and relationship-building skills.
• Proactive, commercially focused, and confident working in a growing business environment.

Benefits

• £35,000 – £45,000 basic salary.
• Performance-related bonus scheme.
• Hybrid working arrangement: 4 days office-based and 1 day from home.
• Private healthcare and medical scheme.
• 6% employer pension contribution.
• Death in Service cover.
• 23 days’ holiday plus Bank Holidays.
• Ongoing training and development.
• Clear progression opportunities within a growing international business.

To apply or learn more about this opportunity with our client, please contact Gabriella Maartens directly on 07723529627 or at g.maartens@totaco.net.