About the Client

• Our Client is an established and growing business supplying products and solutions to the construction sector.
• They have built a successful commercial team by recruiting people with strong construction knowledge and developing their sales and account management skills.
• The business places significant value on industry knowledge, customer relationships, and problem-solving ability rather than simply looking for traditional sales experience.
• Full product and sales training will be provided, making this an excellent opportunity for someone looking to transition from an operational, site-based, estimating, buying, or construction management role.
• You will join an established and supportive commercial team with strong opportunities for long-term career development and progression.

Roles/Responsibilities

• Manage and grow an established portfolio of customer accounts.
• Build strong, long-term relationships with contractors, customers, suppliers, and key decision-makers.
• Understand customers’ current and upcoming construction projects to identify opportunities for repeat business.
• Develop account plans focused on increasing sales, order frequency, and profitability.
• Identify, prospect, and convert new customers with strong long-term potential.
• Become a trusted commercial partner by understanding customer challenges and recommending appropriate products and solutions.
• Prepare quotations and manage opportunities through to order.
• Conduct customer site visits and surveys where required.
• Deliver product presentations and demonstrations.
• Negotiate commercial agreements while protecting margins and profitability.
• Work closely with estimating, sales support, and operations teams to ensure an excellent customer experience.
• Maintain accurate CRM records, sales pipelines, account information, and forecasts.
• Monitor market trends, competitor activity, and new product developments.
• Take ownership of customer relationships and develop long-term partnerships rather than simply processing orders.

Qualifications

• Previous sales experience is not essential.
• A strong background within construction or a related industry is highly desirable.
• Experience could come from roles such as Assistant Site Manager, Site Supervisor, Assistant Project Manager, Estimator, Construction Buyer, Hire Desk Manager, Depot Manager, or another construction-related position.
• Good understanding of how construction projects operate.
• Strong communication and relationship-building skills.
• Confidence dealing with customers, contractors, suppliers, and key decision-makers.
• Naturally commercial mindset with the ability to identify opportunities.
• Strong problem-solving and influencing skills.
• Good organisational skills and attention to detail.
• Motivation to build a long-term career within account management and sales.
• Comfortable learning technical products and presenting solutions to customers.
• Previous CRM experience would be advantageous but is not essential.
• Particularly suited to someone who enjoys the relationship-building and commercial side of construction and wants to move away from predominantly site-based responsibilities.

Benefits

• Competitive salary of £40,000–£45,000.
• Bonus opportunity.
• Additional benefits package.
• Full product and sales training.
• Ongoing professional development and commercial training.
• Clear opportunity to establish a long-term career within construction sales and account management.
• Excellent progression opportunities as the business continues to grow.
• Established and supportive commercial team.
• Hybrid working structure combining customer visits with office-based collaboration.
• Opportunity to remain within the construction industry while moving into a more customer-focused and commercially driven position.

If you have a strong construction background and are looking to take your industry knowledge into a customer-focused commercial career, contact Gabriella Maartens directly at g.maartens@totaco.net or +44 077 2352 9627 for a confidential discussion.