About the Client:

Our Client is a UK leader in the design and production of bespoke timber doors and joinery, supplying high-profile commercial and hospitality projects nationwide. Known for craftsmanship, rapid delivery, and innovative design, they are expanding their Birmingham-based team due to internal progression.

Roles/Responsibilities

• Accurately process incoming sales orders

• Prepare quotations and tender documentation

• Manage inbound enquiries via phone and email

• Support Area Sales Managers with admin, pricing, and updates

• Coordinate with production, operations, and suppliers

• Participate in telesales initiatives and commercial projects

• Ensure seamless communication between sales and production teams

Qualifications

• Experience in internal sales, customer service, or sales administration

• Background in manufacturing or construction (preferred)

• Strong attention to detail and order accuracy

• Excellent communication skills via phone and email

• Proficient in Microsoft Office and CRM/order processing tools (e.g. HubSpot)

• Organised, proactive, and capable of managing multiple priorities

Benefits

• Stable, growing employer with high-quality, bespoke products

• Supportive office environment with strong leadership

• Involvement in prestigious construction and interiors projects

• Clear progression pathways and opportunities to contribute ideas

• Collaborative culture with solid company values

Location: South West Birmingham
Salary: £27,000 – £30,000

Interested candidates are encouraged to contact Bryce Massyn at b.massyn@totaco.net for a confidential discussion.