Are you a driven sales professional who thrives in a fast-paced construction environment? Do you enjoy building strong relationships, managing opportunities from enquiry to close, and being the key link between customers and field sales? If so, this opportunity could be for you!

Role: Internal Account Manager – Stafford
 Department: Fit Out Sales
 Reporting to: Head of Fit Out Sales

About the Opportunity:

This is a pivotal position acting as the central internal point of contact for Tier 1 construction customers and the External Account Manager. You will support the full sales cycle, from initial enquiry through to order completion, helping the team achieve ambitious growth targets while delivering exceptional customer service.

You’ll also spend one day per week on customer site visits alongside the External Account Manager to build product knowledge, relationships, and commercial understanding.

Responsibilities:

• Handle and qualify incoming enquiries via phone, email, and website
• Conduct discovery calls via Teams or Zoom
• Identify customer needs and recommend suitable solutions
• Prepare, present, and follow up quotations
• Create upsell and cross-sell opportunities within existing accounts
• Support the External Account Manager with administrative and sales tasks
• Maintain accurate CRM records
• Coordinate handover to Operations for successful projects
• Provide timely responses to customer queries
• Conduct post-project follow-ups to uncover new opportunities
• Deliver an outstanding end-to-end customer experience

What we are looking for: 

• Excellent communication and presentation skills
• Strong relationship-building ability and commercial awareness
• Understanding of sales cycles, drivers, and negotiation techniques
• Results-driven with a passion for sales
• Detail-oriented with a practical, solutions-focused mindset
• Confident with IT systems and CRM platforms
• Proactive team player with strong interpersonal skills
• Skilled at asking intelligent, strategic questions
• Professional telephone manner and closing ability

Experience:

• Previous sales experience is advantageous (internal sales experience preferred)
• Experience working with construction or fit-out customers is a plus

What’s in it for you:

• Base – £30k – £35k (DOE) 
• Uncapped Commission 
• Natural progression into external account manager.

Why Join My Client?
 This is an excellent opportunity to develop your career within a high-performing sales team, gain exposure to major construction projects, and play a key role in driving revenue growth.

If this sparks an interest in you, consider applying today!

Otherwise, for more information contact me on g.maartens@totaco.net or give me a call on +44 077 2352 9627.