About the Client

• Our Client is a well-established organization operating within the construction and fit-out sector.

• They support major Tier 1 contractors and deliver high-quality solutions across commercial projects.

• The business is known for its ambitious growth strategy and high-performing sales culture.

• This opportunity is directly with our client, offering long-term career development and progression.

Roles/Responsibilities

• Act as the central internal point of contact for Tier 1 construction customers and the External Account Manager

• Manage enquiries from phone, email, and website, qualifying opportunities effectively

• Conduct discovery calls via Teams or Zoom to identify customer needs

• Prepare, present, and follow up on quotations

• Identify upsell and cross-sell opportunities within existing accounts

• Support the External Account Manager with administrative and sales coordination tasks

• Maintain accurate CRM records and pipeline tracking

• Coordinate smooth handover to Operations for successful project delivery

• Provide timely and professional responses to customer queries

• Conduct post-project follow-ups to uncover further opportunities

• Deliver an exceptional end-to-end customer experience

• Attend customer site visits one day per week alongside the External Account Manager

Qualifications

• Excellent communication and presentation skills

• Strong relationship-building skills with commercial awareness

• Solid understanding of sales cycles, negotiation techniques, and revenue drivers

• Results-driven mindset with a passion for achieving targets

• Detail-oriented with a practical, solution-focused approach

• Confident using CRM systems and IT platforms

• Proactive team player with strong interpersonal skills

• Skilled at asking strategic, insightful questions

• Professional telephone manner with strong closing ability

• Previous sales experience preferred (internal sales experience advantageous)

• Experience within construction or fit-out environments is a plus

Benefits

• Base salary £30,000 – £35,000 (DOE)

• Uncapped commission structure

• Clear progression pathway into an External Account Manager role

• Exposure to major construction projects

• Opportunity to join a high-performing and growth-focused sales team

Otherwise, for more information, contact me at g.maartens@totaco.net or give me a call on +44 077 2352 9627.