About the Client:

Our client is a specialist in technical claims services, seeking a Head of Delivery to take ownership of daily operations, ensuring consistent delivery excellence while supporting wider business growth.

Roles/Responsibilities

• Lead and manage a delivery team of 4–6 claim specialists.

• Personally handle and deliver 4–6 technical claims per week.

• Maintain high standards in technical claim writing and quality assurance.

• Oversee workflows, resource allocation, and team performance.

• Collaborate with leadership to improve delivery processes and support business scaling.

• Foster a culture of accountability, continuous improvement, and client satisfaction.

Qualifications

• Minimum 3–4 years of experience in full-cycle technical claim writing.

• At least 2 years of experience in managing a claims or delivery team.

• Strong leadership skills with hands-on operational management.

• Proven ability to manage workloads and meet delivery targets.

• Excellent communication, organisational, and problem-solving abilities.

• Hybrid working required – candidates should be within commuting distance of Saint Helens.

Benefits

• £60,000–£70,000 base salary.

• Quarterly commission of £15,000–£20,000.

• Annual discretionary bonus.

• Strategic leadership role with autonomy and growth potential.

• Hybrid working model with a preference for in-office collaboration.

Ready to lead a critical function in a high-impact business? Apply now to take the next step in your leadership career.